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Q Do you provide a customized quotation? What is the process of customization like?
A (1) yes, we can accept customization.
(2) The buyer provides physical pictures and drawings, elaborate the processing requirements —— The seller shall provide the design scheme and quotation according to the requirements.
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Q What is the delivery time?
A Simple equipment usually takes 30 working days.
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Q What are your quality assurance and quality control policies?
A (1) do 3 times 100% checks before shipment.
(2) Let you directly conduct quality inspection by sending the machine running video or playing the online video.
(3) Warmly welcome you to our factory to accept the machine, during which we are responsible for all the accommodation.
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Q If I have no operational experience, how do I use your machine?
A (1) the delivery will be provided with detailed operation instructions and operation video to help you learn how to operate the equipment.
(2) At the same time, provide special online video guidance to help you solve relevant problems when you encounter difficulties in operation.
(3) Warmly welcome you to my factory to learn how to install and use the machine. During the training fee and accommodation are free.
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Q How can customers purchase the parts when the parts are damaged?
A (1) first of all, delivery will be equipped with a small toolbox, which contains commonly used vulnerable parts.
(2) Second, the machine uses most common hardware components. You can purchase parts at your local hardware market or parts store and we can provide accurate model information.
(3)In case of damaged fixture, we can provide three-dimensional or CAD drawings.
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Q If there is any problem, how will the customer repair it?
A Maintenance can be guided through online video.
